Sacramento Computer Diagnostic Service
Computers look like they should just keep running on their own forever. On a good day, they’re so quiet and well behaved that a computer diagnostic is probably the last thing on your mind. When something goes wrong, though, the process of figuring out how to fix it can be incredibly frustrating! The Nerds on Call team of skilled computer technicians is based right here in Sacramento, and we have extensive experience in performing computer diagnostic investigations — from a quick PC diagnostic to see if we can squeeze some extra performance out of your gaming computer, to a detailed computer diagnostic to find the cause of an unusual and hard-to-pin-down bug.
And here’s the great news. Our computer diagnostic service is free! Just drop your computer into us at our Sacramento office. Or we can even come to you if you live in or around Sacramento. A trained tech will run a complete PC diagnostic on your machine and prepare a detailed, no-obligation quote on any repairs or upgrades. Just call us at 1-800-919-6373 or fill out our contact form.
Trying to figure out what computer is best for you, our Nerds are here to be your PC Consultants.
Need help with setting up that new PC? We can get your data transferred and you’re comfortable with the new computer.
Can you run a PC diagnostic yourself?
The short answer is yes. You can perform at least a basic home computer diagnostic.
While a full computer diagnostic is detailed and technically demanding (and will equip you with a lot more detailed information), there are a few quick and simple techniques you can use to get a better idea of how your computer is performing. Here’s a short guide to DIY PC diagnostics.
The first computer diagnostic task: check your file storage
Inadequate hard drive storage can cause all kinds of problems on your machine. And it’s amazing how quickly a maxed-out hard drive can creep up on you. A lot of newer computer users will run a quick PC diagnostic, see that their hard drive is 90% full, and figure everything is fine. Unfortunately, both computer diagnostics in general and hard drive space calculations, in particular, aren’t that simple. Your computer needs a buffer to operate properly, and without out, you’ll almost certainly notice a performance drop.
To check your file storage, on a Windows PC, open File Explorer, hit This PC. On a Mac, hit the Apple menu, select About This Mac, then Storage. If you’re hovering above 85%, it’s definitely time for a purge. Two great options to consider are an external hard drive or cloud storage.
Do you have malicious software cluttering your system?
Viruses, adware, and malware can cause all kinds of damage to your computer, from mild annoyances like popups to identity theft and lost data. Installing standard anti-virus software on your computer definitely helps, but these products can perform only limited computer diagnostic tests to detect the presence of a virus. A good alternative is Webroot. This product digs much deeper than your run-of-the-mill virus checker, and it’s a good weapon to have in your PC diagnostic arsenal. Consider it nerds-recommended.
If you even suspect you might have a malware infection, it’s best to be cautious and pounce on it quickly. Call us at 1-800-919-6373; a local Sacramento tech can be at your door — often within one working day — to perform a full computer diagnostic and virus check.
Run a quick PC diagnostic on your hard drive
Does your hard drive sound weird? Are you hearing grinding noises, buzzing, or just a subtle shift in its tone when it whirs into life? Don’t ignore these little acoustic clues about your hard drive’s overall health. While some hard drives fail instantly, it can also happen in slow motion, giving you a precious window of opportunity to back up your data.
An easy computer diagnostic test you can run at home is a hard drive scan. On a Windows PC, open up File Explorer, click This PC in the left pane, and right-click on the drive you want to scan. Select Properties, then tools, and finally Check. On a Mac, navigate to your Applications folder. Select Utilities and then Disk Utility, and First Aid. Your computer will then perform a physical scan of your disk. The process can take several minutes, so get ready to put on your patience hat.
And remember, if your hard drive does fail unexpectedly, talk to Nerds On Call. We offer a hard drive repair service. You can drop your computer into us at our Sacramento location, or one of our mobile nerds can perform a repair or replacement at your home or place of work.
A PC diagnostic service you won’t find anywhere else in Sacramento
Our computer diagnostic is extremely rigorous and based on years of troubleshooting experience. We’ll look at everything from potential malware infection to failing hardware, driver conflicts, and software bugs. And it’s free! At the completion of our PC diagnostic, you’ll get a detailed no-obligation quote and we’ll walk you through your options in clear, non-technical language. We’ll even come to your Sacramento location.
So if you are looking for a detailed picture of your computer’s health, fill out our contact form to schedule a full computer diagnostic. We’d love to hear from you!