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Computer Hard Drive Repair

You might need a nerd if…

  • Your computer is running slowly or and stalls when you try to open files
  • You are losing files or they are becoming corrupt after you open them
  • You hear rapid clicking or grinding noises coming from inside your computer
  • You’re tired of slow file read/writes
  • Your computer starts running a physical hard drive check when you start up

Common Terms

Hard Drive Head

The head is a tiny magnet on the end of a mechanical arm. The hard drive uses the head to read and write bits of data stored magnetically on the disk's surface.

Head Crash

A head crash is when the hard drive's head literally crashes into the disk's surface. This physically destroys the data and leaves it unretrievable

Hard Drive Plat­ter

There are actually multiple disks inside a hard drive disk. A platter is a single magnetic disk that can be stacked with others to form a hard drive

hard drive repair   A hard drive (often abbreviated to HD or HDD) is the part of your computer which stores your data. It’s defined as a “non-volatile” device, which is really just a nerdish way of saying that a hard drive will continue to store data even when your computer is turned off. Your hard drive stores everything your computer needs to be useful, from its basic operating system files to the data which makes your software run, right through to your personal files such as photos and documents. In this article, we’ll give you the skinny on how a hard drive works, how you can tell if it is in trouble and some simple steps you can take to protect your valuable data.   But before we get into all that, we wanted to let you know that if you need a new or additional hard drive installed in your computer we are exactly the nerds you are looking for! We offer a full hard drive repair and data protection service and are just a phone call or quick message away. Just call us at 1-800-919-6373 or fill out our contact form.

Three things you should know about your hard drive

1. Hard drives have come a long way

Okay, this isn’t essential knowledge but we think it’s kind of interesting! You might assume that hard drives are a relatively recent piece of tech, but they’ve actually been around quite a while. IBM developed the first commercial hard drive over sixty years ago, in 1956. It filled an entire room and provided its users with a whopping 5 megabytes of storage. For folks who dig numbers, that’s around .00015% of a typical thumbnail sized 32GB SD card you’d use to store photos in a camera. If you’d like to nerd out on more hard drive history, here’s a great read. hard drive   These days, there are two basic kinds of hard drive. The older kind consists of rapidly rotating disks that are covered in a magnetic material. Magnetic heads connected to a tiny moving arm are able to read and write data to these disks. It’s a surprisingly physical process. The newer kind are referred to as solid state disks (or SSDs). These newer drives have no moving mechanical components, instead of storing data through semiconductors. SSDs are faster and more reliable.

2. There are key vulnerable points in a hard drive’s life cycle

While hard drives are becoming increasingly reliable, they’re still surprisingly vulnerable to damage (especially the older kind). Eighty percent of electromagnetic hard drives will fail within four years. All hard drives are also particularly vulnerable to failure in the first year, owing to manufacturing defects.

3. When they fail, it’s really hard to get your data back

It is theoretically possible to recover some of your data if your hard drive completely fails, but you should never count on it. It really depends on the nature and severity of the damage. It’s also an extremely costly process. For this reason, it’s essential that your data is protected and backed up. keyboard and caution sign   We can help with that. Nerds On Call can set you up with a data protection plan so that you can have peace of mind that your data is safe. Call us at 1-800-919-6373 or fill out our contact form for hard drive repair.

When should I replace my hard drive?

The answer here is pretty simple. You should always replace it before you’re facing a significant risk of losing your data. Here’s how you can tell.

Are you seeing any of these data warning signs?

If you see any of the following things happening to the files and software on your computer, there’s a good chance your hard drive is the culprit.
  • Your computer is running slowly and stalls when you try to open files.
  • You've opened files only to find them full of garbage text.
  • Your computer sometimes runs a hard drive diagnostic program when starting up.

These red flags signal physical damage

If you notice any of the following it’s likely that your hard drive is physically damaged and complete failure may be imminent.
  • Your hard drive is making rapid clicking noises
  • When your computer boots you hear a high-pitched grinding or scratching sound
  If you notice any of these red flags or if you just have a funny feeling that something is not quite right with your data storage, we recommend caution as the best strategy. If you’d like a second opinion, you can always contact us for advice.

You just need improved performance!

car driving fast Even if your hard drive is working perfectly, you may find yourself struggling with limited storage size or slow data transfer speeds. This is especially likely if you own an older computer. Here are some problems which may be telling you it’s time to upgrade to a bigger, faster hard drive.
  • You’re frustrated with data transfer speeds
  • You are constantly being prompted by your computer to free up storage space
  • You’re annoyed at how long it takes for your computer to boot up
  A slow, small-capacity hard drive can be a real nuisance. If you want your data storage and transfer speed problems solved in one fell swoop we can set you up with a cutting-edge Solid State Drive. It’s quiet, fast and can provide a huge amount of storage. Drop us a line or call us at 1-800-919-6373.  

Hard drive repair & how a nerd can help

If you’re worried your hard drive sounds like a jar of angry wasps, if you’re concerned about losing your precious family photos, even if you’re just fed up with constant file storage issues, we’re here to make your life a whole lot ‘betterer’ (even if that’s not a real word).   Here are three things we can do to help, right now.

1. We can set you up with a data protection plan

The fact is, hard drives fail. If this happens and you don’t have a backup plan, we can pretty much guarantee you’ll lose data. We can protect you against data loss by developing a backup plan for your computer. If you’d like to learn more, click here. Or just contact us directly.

2. We can run a full diagnostic and give you a whole-of-computer assessment

When it comes to damaged hard drives, a lot of people wait until it’s too late. Either they’re just not sure or they don’t want the unnecessary expense. At Nerds On Call, we offer a full diagnostic service. We’ll come to your home and run a batch of diagnostic tests to find out for sure if there’s a problem. We’ll explain any issues in clear language and talk you through your options. The best part? The only charge you’ll get from us will be to cover our time costs. Click here to learn more.  

3. We’ll replace your laptop or desktop hard drive for you

We can install a brand new, lightning fast, high capacity hard drive to your computer. We’re fast, we’re reliable and we have the nerdy knowhow to solve your hard drive issues without breaking a sweat.
Drop us a line or call us at 1-800-919-6373.  

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Nerds Price List

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Questions nerds often hear about Computer Hard Drive Repair

But I only bought my computer six months ago! How can the hard drive be failing?

Hard drives are very physical bits of hardware with lots of moving pieces. As a result, small manufacturing defects often occur and these defects usually choose to fail very soon in their operational lives. The best thing you can do to protect your data is to have a solid system for backing up.


I have no idea how to back up my data. How do I do it?

If you’re not sure how to back up your data, give us a call. We can help set up a system for you.


Wait. Isn’t my whole computer the hard drive?

This one is a bit of a head-scratcher for we nerdy types, but a lot of our customers seem to think of the whole computer as their hard drive. Now don’t get us wrong! You can call your computer anything as far as we’re concerned! Call it Gandalf even and we still won’t judge. But if you’re talking to a technician about your computer, they’ll use the term ‘hard drive’ to mean the component of your computer which stores the data.