Think Your Computer Is Infected Right Now?

Pop-ups, fake security warnings, strange messages, browser redirects, or suspicious activity can mean your computer is infected.

Don’t keep clicking around or entering passwords. Get help from a Nerd now.

You might need a nerd if…

  • You are experiencing data loss or corrupted files
  • Strange messages and notifications appear on your screen
  • Your computer is running slower than usual
  • If you run a virus scan and erase a virus, but it keeps coming back
  • You need help installing anti malware

virus removal

Virus Removal, What To Look For

A virus is a malicious type of software. It’s usually made up of a small piece of code that attaches itself to harmless software. Whenever the harmless software is run, the virus runs too. Usually (though not always), the purpose of the virus is to expand itself throughout your computer, often damaging data in the process.

In this article, we’re going to give you a quick virus removal overview: how seriously you should take them, how they spread and what you can do to deal with them.

Are you worried that digital nasties are living on your computer? Nerds On Call can give you complete peace of mind with our virus removal and protection service. We’ll perform a thorough scan for any malicious software on your computer and we’ll set you up with software to keep you protected. You can speak directly with one of our friendly nerds on 1-800-919-6373 or you can drop us a note through our contact form.

Virus Removal: Here’s The Bad News…

So let’s start with the bad news about viruses. They are extremely common. Up to forty percent of US household computers are affected by viruses. This is partly because they’ve been around a long time and it’s also something to do with the fact that they are specifically designed to spread far and wide. ,

So, we hate to break it to you but the chances are very good that you have or will be exposed to a virus at some point in your computing life.

Then there’s the good news…

The good news is that virus protection software has been around for a long time. These days, it’s easy to protect your system from viruses with the right tools (more on that in a moment). In fact, it’s one of the less painful computing challenges once you know what to do.

Unlike some of the immediate damage. Viruses are ‘dumb’, in the sense that, for the most part, all they do is multiply through your system. They aren’t designed to achieve specific malicious goals in the way that adware or spyware does. However, many viruses can still cause data loss.

If you have a computer virus, the best thing to do is treat it like you would a head cold. It’s nothing to panic about, but it’s not smart to take it for granted either! You’ll want to get rid of these digital nasties as soon as possible. Thus, the need for an expert virus removal service.

If you’d like a Nerd to show you the ropes in how to harden your computer against viruses, we’d be delighted to help you out. Contact us at 1-800-919-6373 or reach us through our contact form.

What Customers Are Saying

Brenda K

“My network was hacked as well as my online banking accounts. I decided to have Nerds remove any suspicious files and malware as well as install their OpenText virus software for peace of mind.”

Katharina S

I love my nerds ! I had a very bad malware on my Mac and the nerds have done a wonderful job and managed to get rid of it. I highly recommend Nerds on Call to everyone

"healing" a virus

Computer Virus Vs Malware

Before we get to computer virus removal, there is something called Malware you should also be aware of. A computer virus and malware are related but not the same thing. Malware is the broad, umbrella term used to describe any malicious software designed to harm, disrupt, spy on, or gain unauthorized access to a computer system. This includes threats like spyware, ransomware, trojans, worms, adware, and viruses.

A computer virus is a specific type of malware that attaches itself to legitimate files or programs and spreads when those files are executed, often requiring some form of user action to activate. While all computer viruses are malware, not all malware is a virus—many modern threats spread automatically, hide silently in the background, or focus on stealing data rather than self-replicating.

Virus Removal: How Does A Virus Get On To My Computer?

Before we get to the virus removal services, let’s learn how they get there. One of the biggest questions we get is, how did this thing get on my computer in the first place? Ever seen one of those corny horror movies in which the evil vampire guy can only enter the victim’s home if they invite them in? As odd as it may seem, viruses are like that vampire. They typically get into your computer because, at some point, you’ve let them in. Here are a few typical ways you may accidentally invite a virus to set up shop in your hard drive.

Email

Hyperlinks and attachments in emails can contain viruses. When you click on a malicious link or attachment, you’re giving the virus its opportunity to install itself in your system.

The tricky part is that the people sending out these emails are often really good at making the email seem legitimate. The email may look like it comes from your bank, a shipping company, or any other honest business. It’s very easy to be duped if you’re not paying attention.

If you receive an email like this, our advice is that you always look carefully before clicking. Does the email address originate from the company, or is it something generic like Gmail? Does the wording in the email seem odd? Do you just feel suspicious?

If in doubt, we advise that you call the company directly to check. You can always drop us a line, too, if you want a second opinion.

Websites

Websites can contain links that install viruses on your computer. This may be in the form of free software, or it could even be something as innocent-looking as an online advertisement.

Before you click on anything online, it’s a good idea to ask yourself if anything seems suspicious or odd. If a message pops up requesting permission to install a plugin or any other software whose purpose and origin you don’t completely understand, the best thing to do is click ‘no’.

Social media

People tend to relax while they’re browsing their favorite social platform, which makes them a lot more likely to click without thinking. Virus coders have been quick to exploit this, and a steady stream of viruses is now flooding social media channels.

Don’t be fooled! If a link on Facebook, Twitter or any similar service asks you to download software or plugins, approach with extreme caution.

social sites

Virus Removal: How Do I Deal With A Computer Virus?

Luckily, most viruses can be dealt with pretty handily with the right anti-malware tools. We recommend that every computer in your house should have software set up to provide continuous protection against viruses and other malware infections.

Here is a software packages we recommend:

  • OpenText: Works on Windows PC and Mac. Scans your computer for nasties and destroys them quick smart. Offers continual protection against viruses and other known malware threats.

Not only do we recommend these software packages, but we’ll also install and configure them for you. If you’re unfamiliar with software installation, we’d be delighted to help you out.

Contact Us At 1-800-919-6373

When Does A Simple Virus Problem Become More Serious?

Yes, viruses aren’t usually a huge problem. They can be, though, under certain conditions. If any of the following are happening on your computer, your virus problem may have reached the point where you may need a nerd’s help. You will need an expert tech for virus removal.

If the virus comes back

Let’s say you’ve performed a system scan with anti-malware software and it detected and removed a virus. A week or so later you ran the scan again and you discover that same virus still lurking on your computer. If a virus is beating your software defenses our advice is that you holler for a nerd.

You’re beginning to see data loss or damage

If you start to see files mysteriously becoming corrupt or disappearing, this is no longer a harmless virus inhabiting your computer. While operating systems can be replaced, data loss can be unrecoverable. Again, this may be a moment in which a nerd’s help might be a smart idea.

Your computer seems ‘sick’

If your computer starts to slow down while doing simple tasks or if it takes forever to boot up, this could be a sign that your computer is extensively infected with viruses. Just like you would with data loss, our suggestion is that you get in touch with trained professionals who can diagnose the problem and completely remove any malicious software from your system.


Computer Virus Removal

If a virus problem is spoiling your day, Nerds On Call is here to make the problem go away. We’re fast, reliable, and friendly when it comes to virus removal. Contact us at 1-800-919-6373 or reach us through our website for virus removal.

While computers usually look after themselves, occasionally things go wrong. When this happens, you might need a Nerd to run a complete diagnostic. If you’d like to learn more about our complete (and free) diagnostic service, click here.

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Questions Nerds often hear about Reliable Virus Removal

How do I know if my computer has a virus or malware?

Common signs of an infection include frequent pop-ups, unexpected browser redirects, unusually slow performance, unfamiliar programs, fake security warnings or changes to your settings that you did not make. Some infections can also run quietly in the background, so professional virus removal may be a good idea if you notice suspicious activity.

Can Nerds On Call remove a virus remotely?

Yes. In many cases, our technicians can perform virus removal remotely by securely connecting to your computer, identifying the infection and removing malicious software. If the problem cannot be safely resolved remotely, we can recommend the best next step for getting your computer cleaned up.

Will virus removal delete my files?

In most cases, virus removal does not require deleting your personal files. Our technicians work to remove the malicious software while protecting your documents, photos and other important data. However, some severe infections can damage or encrypt files, so it is always a good idea to maintain a current backup of important information.

How long does virus removal take?

The amount of time needed depends on the type and severity of the infection. Many common malware and virus infections can be diagnosed and removed relatively quickly, while more serious infections may require additional scanning, cleanup and repairs. A Nerds On Call technician can evaluate your computer and let you know what to expect.

How can I help prevent another virus infection?

Keep your operating system and software updated, avoid suspicious links and attachments, use strong and unique passwords and keep reputable security software installed. OpenText and Malwarebytes are two security options we recommend, and Nerds On Call can help with installation, configuration and ongoing technical support.

Common Terms

Hack­er

A hacker is someone who creates programs intended to use others” computers without their permission