Customer Reviews - Nerds On Call

Same Day Appointments Available!


Reviews of Nerds On Call Computer Repair

Hey there. I’m Andrea Eldridge, Owner and Founder of Nerds On Call Computer Repair.

If you type “Nerds On Call Computer Repair Reviews” into Google right now, you’ll probably find a smattering of links from all over the place. Some are legitimate reviews, some are old complaints, a lot aren’t even relevant and quite a few just lead to some spammy site. This is mostly because here at Nerds On Call Computer Repair, our reviews usually come in a form that Google can’t get to: personal letters. So we’ve posted here a number of the Nerds On Call Computer Repair reviews we’ve received in our mailbox over the years. We think our customers’ reviews of Nerds On Call Computer Repair speak for themselves. Click on a letter to see a larger version.

We’ve also gathered up all the Nerds On Call reviews online and put links to them here so you can go see what other people are saying about us:
Nerds On Call Reviews on Facebook,
Nerds On Call Reviews on Google,
Nerds On Call Reviews on Yahoo,
Nerds On Call Reviews on Yelp

Click here to send me an email with your review or comment. I’ll look over each of them personally.

About The Author: Andrea Andrea Eldridge is CEO and co-founder of Nerds On Call, a computer repair company that specializes in on-site and online service for homes and businesses. Andrea is the writer of a weekly column, Nerd Chick Adventures in The Record Searchlight. She prepares TV segments for and appears regularly on CBS, CW and FOX on shows such as Good Day Sacramento, More Good Day Portland, and CBS 13 News, offering viewers technology and lifestyle tips. See Andrea in action at

Review of Oleg at Nerds On Call


Excellent Work

Over the past two weeks, your staff spent many hours helping Patricia and me get our PC’s Email working after I had let the domain lapse. Once renewed, your staff provided support to our needs.

In fact, Oleg, cleaned out substantial malware that had crept onto my computer.

I appreciate all the extra work your staff did for us over the past two weeks. We rely on your great staff to fix our problems.

Thank you!

4 of 5 stars

Review of Jeff at Nerds On Call

RE: Mr. Jeff Jackson

We are writing this letter to commend the exceptional work and customer service we have received from Mr. Jeff Jackson. We do not know him personally and have dealt with your wonderful company and employees for over two years.

We are very pleased with your company’s all over service, however, we felt compelled to express our tremendous satisfaction with Jeff. He has such superb qualities with not only his technical skills and knowledge, but also unrivaled customer service. He is genuine and personable. In this day and age, this kind of personal service is rare and deeply appreciated.

He surely deserves to me commended for his diligent, and conscientious work for your company and, therefore, your customers. We find Jeff to have a broad range of highly developed technical skills and, very importantly, the ability to communicate/translate the information in terms we can grasp!

What a great representative this young man is for your company with an A+ personality – dependable, considerate, respectful and professional.

We refer your company to anyone who seems to have the need for your services. We feel very lucky to have Jeff to depend on and want you to know that we, your customers, are exceptionally pleased, and believe you have a rare find.

We are grateful for your company and it’s friendly, reliable, trustworthy, and refreshing personal service!

5 of 5 stars

Review of Tim’s Crew at Nerds On Call


Please accept this as a token of our thanks for your awesome crew. It took 3 days of 6+ hours each day to figure out what was the problem and how to fix it, hopefully it was a learning tool for everyone. I think it was Garrett L. who said he had never seen this problem before, hope none of you will experience it again.
Again, an outstanding job well done.
Thanks and enjoy,
For: Jason, Alex, Eric T, Allen H, Matt W, Elliot S, Nick T, Garrett L. & Daniel L and Tim Johnston

5 of 5 stars

Review of Garrett at Nerds On Call

Once again, the expertise and performance of your staff has provided superb resolution of four computer concerns.
Corrected and revised four programs to improve ease of operation and concern:
1. Advice and remove unnecessary McAfee security software,
2. Delete unnecessary search programs and install Yahoo as my default search engine,
3. Confirm Comic Sans as my E-mail default text, and
4. Alphabetize the items in Favorites.

Garrett was expert and efficient in these tasks. He was courteous and patient with this lazy Geek!

Thanks for your rapid and effective support. My wife and I appreciate your service!

4 of 5 stars

Review of Kiel at Nerds On Call

Dear Kiel, Yesterday you helped me sort out a few things on my Apple computer, and you helped me in a very friendly and professional manner. Thank you so much for your expertise, your kindness, AND your patience!! A Happy Customer – forever!

4 of 5 stars

Review of Peter at Nerds On Call Computer Repair

Dear General Manager: This letter is intended to express our appreciation for the service Peter gave us on August 6, 2012. Peter was professional and courteous and he fixed our computer problem with ease. He explained why we had the problems and how we could avoid them in the future. He was thorough and conscientious and we felt completely at ease having in our home. Just saying ‘thank you’ to him did not seem adequate because he was so clearly above and beyond what we expected, hence this letter. I hope your company appreciates him because he truly is an asset to you.

4 of 5 stars

Review of Shawna at Nerds On Call

Dear Shawna, It sure was a wonderful surprise to receive the beautiful NERDS candy arrangement, your Nerdapalooza. What a great idea.! I have it on display on my table. Love it. Thank you very much and thank you for the $20.00 dollars gift certificate too, I am sure I will use it sooner or later, ha ha. I must say it has been a pleasure doing business with your Corporation and I will continue to recommend you to my friends. Please accept my most sincere gracias and againa appreciation to all of you. Jason, Kurt, Tim, Nick, Dylan, Russel, and Stacy. These are a few of the names of people who have been of help to me. I am sure I am missing others, but pelase extend my thanks to everyone in Redding as well as in Oregon and include the ladies that answer the telephone. Ok? They are great and always so nice, helpful and sweet. It has always been rewarding and a pleasure doing business with you all. Sometimes I wish my computer acts up so I can give you all a call. HA HA HA

5 of 5 stars

Nerds On Call Customer Review #030

“We had a very good experience. You guys always show up when you say you will, and you seem to know your business and we’re really happy with your service – and we’ll keep calling you. We look forward to seeing you again.”

5 of 5 stars

Thank You Letter: Eugene, Oregon Alzheimer’s Association

Dear Shawna,

We deeply appreciate your support of the Eugene walk to end alzheimer’s 2011! Community partners like you provide essential support for the Oregon Chapter’s major awareness and fund raising event.

Your in-kind donation of gift cards for Nerds services, valued by you at 150.00, was received on April 5, 2011.

Thank you, again, for your support of our cause to end Alzheimer’s!

Positive regards,

4 of 5 stars

Nerds On Call Customer Review #026

“It was great because our computer was broken and now it’s all fixed.”

5 of 5 stars
4.5 based on 10 reviews