You might need a nerd if…

  • your printer jams regularly
  • your printer claims to be offline when it is on
  • your printer refuses to print when you send it a document
  • errors regularly appear when you try to print
  • documents do not scan correctly
  • printing is too slow
  • pages have spotty lines across them when printed
  • You need help replacing the ink cartridge
  • If your printer is stuck and you don’t know what to do.

Redding Fax Machine, Printer, Scanner Repair

The capabilities of today’s printers / scanners / fax machines is truly impressive. Most modern machines incorporate all three of these devices within one compact frame. Nerds on Call knows that these devices can sometimes be a pain to get running correctly. Nerds on Call can fix these technology-packed devices at our shop, or come to you to see what the problem is and make recommendations or repairs.

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Questions nerds often hear about Redding Fax Machine, Printer, Scanner Repair Service

Why does my printer say offline?

The most common cause of this issue is missing drivers. The drivers are required for the computer to know that the printer exists. Without drivers, or with the wrong ones, the computer has no way to communicate with the printer. In its mind, it isn’t even real.

Why does my printer not print?

If your drivers are up to date, any number of problems could keep your printer from functioning properly. You can try replacing the ink cartridges, cleaning the print heads, or turning it off and back on again

Common Terms

Ink­jet Prin­ter

An inkjet printer uses very fine squirts of ink to make an image on the page. Inkjet printers have a different cartridge for each color, and mixes them in varying amounts to make all the colors

Prin­ter Car­tridge

a cartridge goes inside an inkjet printer and is filled with a sponge. This sponge holds the ink before it is squirted out the bottom.

La­ser Prin­ter

a laser printer uses toner instead of ink to make images. Laser printers are more expensive to buy, but toner costs much less than ink and can printer much faster

To­ner

Printer toner consists of tiny particles. When a laser printer prints, it electrically charges these particles to stick to the paper.