Computer Tuneup
You might need a nerd if…
- Something is wrong with your computer but you’re not sure what’s causing it
- You have data on an old computer you need transferred to a new one
- Your computer is constantly popping up annoying messages
- You receive threatening messages or emails on your computer demanding money
- You want to make your computer safe from malicious software
- Files are going missing or becoming corrupt
- You just need a computer that WORKS
Common Terms
Startup Items
Every time your computer starts, the biggest piece of software it turns on is the operating system. However, the operating system loads a lot of other programs that it thinks you will use. These are called startup items and run every time you turn your computer on
Fragmentation
Files are stored on your disk in sections. Your hard drive does this to save space and speed, but over time gaps can appear and your hard drive takes longer to find the data on it. Disk fragmentation is an issue on older systems, but new computers automatically defragment themselves
Windows Registry
The system registry is where Windows stores all of the computer's settings. Not just the settings you choose, but other things like the color of window shadows and the location of certain files.
Is your computer slower than it used to be? Is it crashing a lot?
Are odd error messages or unwanted advertisements appearing on your screen?
A computer with these kinds of issues can be incredibly frustrating to use. It wastes your time, but worse, it can be a sign there’s something seriously wrong which needs to be fixed.
What if we told you we can make all these problems go away?
Nerds On Call provides a range of computer tuneup services which will get your computer as fast and reliable as the day you first fired it up. We are just a phone call or quick message away. Just call us at 1-800-919-6373 or fill out our contact form.
Here are the computer tuneup services we provide.
We’ll diagnose what’s wrong with your computer
Computers these days are pretty good at looking after themselves. However, they’re incredibly complex things, and sooner or later you may have that sinking feeling of knowing something isn’t quite right. When this happens, it’s often difficult to work out what the problem is, let alone how to fix it. It’s easy to feel helpless and out of your depth.
We can help! In fact, we’ll come to your house and run a complete set of diagnostic tests on your computer to figure out exactly what’s going wrong and how to fix it. We’ll give you clear explanations and a simple breakdown of what it will cost to fix (if anything). The best part? Unlike our competitors, we only charge for our time when we run diagnostic tests. We completely waive the service fee. Free, fast and friendly; you can’t beat that!
We’ll get your old data onto your new computer
Buying a new computer is exciting, but the moment you get it home there’s a big challenge waiting for you: getting all the data (files, contacts, pictures, settings etc) from your old computer to your new one. It’s not always easy. It can also take hours, not to mention that frustrating moment when you realize you forgot to transfer that one file you need.
Why not take a nerdish shortcut? If you’d like to skip that whole painful process, Nerds On Call will get your data safely transferred across to your shiny new computer without any fuss. While we’re at it we can set you up with a complete backup solution to make sure your data is protected from crashes or accidental deletion.
We’ll seek and destroy any malicious software
It’s a sad fact of computing life, but there’s a ton of malicious software out there. Malware (short for malicious software) can corrupt your data, steal information about you and generally spoil your computing experience. It can even cause lasting damage to your computer. We are experts in finding and dealing with malware. Here are the malware-busting services we provide. Clicking on these links will also give you helpful tips and information to get you started:We can get rid of those annoying pop-ups
We’ve all come across those nasty little windows that pop-up on your screen demanding immediate attention. They can be an incredibly annoying interruption, like a fly buzzing in your face at the beach. They can also be a red flag that something more serious is going on, such as the presence of adware or spyware on your computer system. We have an arsenal of tips and tools we can use to put an end to your pop-up apocalypse.We can make sure you aren’t being spied on
Spyware is software which hides on your computer, capturing your data and sending it to a third-party without your permission. Anything from your browsing habits to your passwords and financial data can end up in the hands of people you don’t know. Spyware can be hard to detect, only making its presence known when it’s too late.
At Nerds On Call, we’ve seen it all and have spyware detection and destruction down to a fine art! We’ll remove any spyware on your computer and set you up with software that will protect you from any future spyware intrusion.
We can clean out any viruses and make sure they don’t come back
Viruses are incredibly common. Some estimates say that up to 40% of US household computers are infected with a virus. The good news is that there are great tools you can use to protect your computer from virus infection and the damage they cause. We at Nerds On Call can get your computer armor plated against computer viruses. We’ll install powerful anti-virus software on your computer and give you some easy-to-follow advice on how to safely surf the Internet and use social media.We can deal with the seriously scary and hard-to-beat malware
Rootkits are a particularly nasty kind of malicious software. They sit beneath your operating system making them unusually powerful, hard to detect and extremely difficult to destroy. Some kinds can even survive a complete reinstall of your operating system! If you’re experiencing constant crashes or if you’re anti-malware software mysteriously stops working, a rootkit may be to blame. Dealing with these blighters requires some serious nerd-fu. We can protect your data and run specialist rootkit detection and removal software to get your computer running properly again.We can set you up with a complete malware protection solution
Malware (a shortening of ‘malicious software’) comes in all shapes and sizes. They can be little more than a nuisance or they can pose a serious threat to your data, privacy and computer hardware. There a few red flags that malware might be installed on your system. Perhaps your computer is running slower than it should. Maybe it takes forever to boot up. It could be that settings change for no reason or you notice that files are becoming corrupt. If any of these are happening to you, we can run a complete scan of your computer, safely getting rid of any malware. We’ll also make sure you’re protected from future infections.Need a computer tuneup? We’re on it!
You don’t need to put up with a computer which isn’t working at full capacity. At Nerds On Call we understand computers like Jane Goodall understands gorillas. We are at one with with them. We speak their language. If you have a sick computer on your hands, get in touch! We’ll tune it up and have it running perfectly in no time.
Just call us at 1-800-919-6373 for a computer tuneup or fill out our contact form. 
Super Secret!
Nerds Price List
Now you too can get the answer to our most frequently asked question, “How much do you charge?” Just enter your email address and we’ll send you our Nerds on Call Price Chart.
Questions nerds often hear about Computer Tuneup
I’ve had virus alerts for a while now but nothing bad seems to be happening. Can I just ignore it?
We don’t advise it. It is true that some viruses can be relatively harmless, but it’s equally true that a lot of malware is active in ways that may not be immediately obvious. It’s smart to get rid of them before they become a problem.
Is it going to cost me a lot of money to get my computer issue fixed?
Every computer problem is different so we can’t offer a flat rate. We offer extremely competitive rates AND we will give you a free estimate so you can get a good idea of exactly what you need and how much it will cost.
I installed anti-virus software. Doesn’t that mean I’m completely safe from malware?
Sadly, these days it’s not quite that easy. Malware is becoming increasingly sophisticated and occasionally you may become infected even if you have active malware protection software. If you notice something odd and can’t get rid of the problem, it’s best to talk to an expert.
Free Computer Software
There's a lot of shady software out there on the internet. We've all downloaded that one program that promised to fix all our problems, only to find out it caused more than it was worth. Whether you're looking for "software to speed and clean up computer" or "fix disk error software," there are going to be thousands of results of shady links with malware lurking just beneath the surface. Everyone wants something for free, and many people are willing to prey on others to get it. Fortunately, Nerds On Call has studied the software world extensively and we know which software will point you in the direction you want and which software will bork your computer beyond recognition. While you might suspect we'll point you towards expensive security solutions like Norton and McAfee, that's just not the case. We know that the best software is free software. We'll install your software for you if you want, of course, but we also offer a host of free programs
Free Computer Software
Computer Diagnostic
Here's something to do for fun after you get done looking at this page: call any major computer repair company, and tell them you need diagnostics run. Not only do you need your slow computer diagnosed, but you want them to come to your house, look at your computer, do diagnostics, let you know if you have any viruses or malware, and tell you if there are computer upgrades to perform. Once they've listened to you and try to give you a sales pitch, tell them you want them to do this all for free without committing to a price.
Computer Diagnostic
Malware Removal
Malware is sort of a generic term for bad software. It could mean viruses or spyware, and even root-kits. Whatever the term the stuff is bad news and can cause problems for your system. An easy way to remove this stuff especially if you’re super infected is to just reformat your system and reinstall your operating system, like Windows & or Mac OS X.
Malware Removal
Rootkit Removal
Rootkits have been around for a long time. They’re basically high level programs that run outside of your operating system. What this mean is your anti-virus can’t see them, because it runs within your operating system.
Rootkit Removal
Remove Spyware
Did you know there are programs that wonder the internet looking for your private information? Some of them look for passwords, or credit card numbers or even photos and videos. Spyware can get into your system and hide, and wait until it gathers enough information before it sends it back to the hacker that created it.
Remove Spyware
Remove Pop-Ups
When using your computer, all kinds of things happen that you might think are legit: Microsoft letting you know it's time for an update, your anti-virus letting you know a scan is done, or iTunes letting you know when a download is complete. Spyware, Malware, and Virus writers know you trust these types of programs to run in the background. They also know you have a good idea what a legit program looks like and what a malicious program looks like. Well, unfortunately the hackers of the world have started making their bad programs look like good ones. These days it's hard to tell them apart. So, you get a pop-up that looks like Microsoft telling you it's time to update your security, then after a couple of clicks it asks you for your credit card number; before long you have dozens of programs asking for your private information. As soon as you close one another pops up. This is a common infection we see everyday. Even savvy computer users can get sucked into this endless scam.
Remove Pop-Ups
Virus Removal
Computer infections come in all shapes and sizes and no two computer viruses are the same. Some computer viruses will steal your private information, while others will send you countless pop-ups to try to scam you into giving them money. It takes less than 7 minutes for a virus to infect an unsecured computer according to PC Magazine.
Virus Removal