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Printer / Scanner / Fax Repair

You might need a nerd if…

  • your printer jams regularly
  • your printer claims to be offline when it is on
  • your printer refuses to print when you send it a document
  • errors regularly appear when you try to print
  • documents do not scan correctly
  • printing is too slow
  • pages have spotty lines across them when printed
  • You need help replacing the ink cartridge
  • If your printer is stuck and you don't know what to do.

Common Terms

Ink­jet Prin­ter

An inkjet printer uses very fine squirts of ink to make an image on the page. Inkjet printers have a different cartridge for each color, and mixes them in varying amounts to make all the colors

Prin­ter Car­tridge

a cartridge goes inside an inkjet printer and is filled with a sponge. This sponge holds the ink before it is squirted out the bottom.

La­ser Prin­ter

a laser printer uses toner instead of ink to make images. Laser printers are more expensive to buy, but toner costs much less than ink and can printer much faster


Printer toner consists of tiny particles. When a laser printer prints, it electrically charges these particles to stick to the paper.

Have a printer, scanner, or fax machine that just won’t do what you want it to? Nerds On Call are your local Sacramento tech repair company! We can fix any paper-related device you can throw at us, from models by HP to those by Epson, Kodak, Xerox, and Brother. Whether it’s a printer that just won’t feed paper properly, or a scanner with cracked glass because your 8-year-old sat on it, or a fax that won’t receive incoming documents, we can get it up and running for you.   Our local Sacramento techs are courteous, friendly, and most important of all, knowledgeable. We’re like a printer repair manual that’s not boring and dry. If you have any questions about how your device works, we can answer those for you – think of it as free tutoring that comes with your printer repair.   Click the chat below to find out more about how we can help you fix your printer, scanner, or fax, or give us a call and we’ll be happy to give you some pointers or an estimate on the cost of fixing it. Estimates are always free and we’ll never charge you until your device is fixed. Let Nerds On Call help you with your printing problems – right here in Sacramento!   Nerds On Call Computer Repair is the best in-shop, onsite and online computer repair company in Sacramento, CA. We've served Sacramento County and surrounding areas since 2004! Nerds offers same day computer repair for both hardware and software issues on both Apple & PC laptops and desktops computers. Our Nerd computer technicians work hard to make your computer repair experience as quick & pleasant as possible. Visit us or call us now at 800-919-6373 to set up a same day appointment.

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Nerds Price List

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Questions nerds often hear about Printer / Scanner / Fax Repair

  • Why does my printer say offline?

    The most common cause of this issue is missing drivers. The drivers are required for the computer to know that the printer exists. Without drivers, or with the wrong ones, the computer has no way to communicate with the printer. In its mind, it isn’t even real.

  • Why does my printer not print?

    If your drivers are up to date, any number of problems could keep your printer from functioning properly. You can try replacing the ink cartridges, cleaning the print heads, or turning it off and back on again