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You might need a nerd if…

  • your printer jams regularly
  • your printer claims to be offline when it is on
  • your printer refuses to print when you send it a document
  • errors regularly appear when you try to print
  • documents do not scan correctly
  • printing is too slow
  • pages have spotty lines across them when printed
  • You need help replacing the ink cartridge
  • If your printer is stuck and you don’t know what to do.

Eugene Fax Machine, Printer, Scanner Repair

The amount of technology packed into a modern in home printer is pretty incredible. With printing, copying, and faxing capabilities, there are a ton of small components in a very small space that make repairs very challenging. When a printer fails, it is often not even a hardware issue, but rather an issue with the drivers installed on your computer being outdated or missing altogether. The Nerds from Nerds on Call have experience with almost every brand of printer, and can help repair hardware damage, double check for proper software, or recommend an upgrade based on your needs.

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Questions nerds often hear about Eugene Fax Machine, Printer, Scanner Repair Service

Why does my printer say offline?

The most common cause of this issue is missing drivers. The drivers are required for the computer to know that the printer exists. Without drivers, or with the wrong ones, the computer has no way to communicate with the printer. In its mind, it isn’t even real.

Why does my printer not print?

If your drivers are up to date, any number of problems could keep your printer from functioning properly. You can try replacing the ink cartridges, cleaning the print heads, or turning it off and back on again

Related Services

Common Terms

Ink­jet Prin­ter

An inkjet printer uses very fine squirts of ink to make an image on the page. Inkjet printers have a different cartridge for each color, and mixes them in varying amounts to make all the colors

Prin­ter Car­tridge

a cartridge goes inside an inkjet printer and is filled with a sponge. This sponge holds the ink before it is squirted out the bottom.

La­ser Prin­ter

a laser printer uses toner instead of ink to make images. Laser printers are more expensive to buy, but toner costs much less than ink and can printer much faster

To­ner

Printer toner consists of tiny particles. When a laser printer prints, it electrically charges these particles to stick to the paper.