Computer Freezes When I Turn It Off

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My Computer Freezes When I Turn it Off: What Can I Do?

When your computer freezes during a shut down there is something you can try.

 

First, you should hold down your computer’s power button for 10 seconds. Holding your computer’s power button for 10 seconds is called a hard shut down. Doing a hard shut down is safe to do, and most of the time makes your computer turn off.

 

Then let it rest for a minute or so and try turning it on again. 9 out of 10 times this works and you have no further issues. When your computer freezes during a shut down it doesn’t always mean anything is wrong with it, your computer sometimes just needs to reset.

 

However, if it continues to freeze it can be an indication of serious internal hardware problem.

worried lego character at computer

 

 

If your computer continues to freeze during a power down, you should have your computer looked at by a professional.

 

At Nerds On Call Computer Repair, we can look at your computer for free, and give you a free estimate.

 

We will tell you if your hard drive needs repair. If you’ve already tried a “hard power down” and you still have a problem with your computer freezing when you turn it off, give us a call at 1-800-919-6373 or schedule an appointment by clicking here!