You might need a nerd if…

  • You’re looking for advice on selecting an internet service provider
  • You want a more secure wireless network
  • You need your WiFi network to cover a wider area
  • You know you need Internet troubleshooting assistance, but you’re not quite sure what’s going wrong with your setup or why
  • You live in Sacramento, and are looking for a local, friendly technician to offer you Internet help at your home or place or business

Sacramento Internet Troubleshooting Service

One of the biggest challenges of Internet troubleshooting is that connectivity problems are usually invisible and silent. Nothing in your setup (usually) will start making a clunking noise when things are going wrong! Even the status indicator LEDs on your modem or router may show a nice solid green light when problems set in – even though you know things aren’t right. 

Here are some telling signs our Internet troubleshooting service can help:

  • You may need Internet help from a nerd when you notice your connection speed slowing down. 
  • You’ll know you need Internet troubleshooting help when your connection suddenly drops altogether and there’s nothing you can do to get it back online.
  • You might need Internet help if you’re tired of having an unreliable WiFi connection in rooms furthest from your router. 
  • You can be sure our Internet troubleshooting service will save the day if devices like printers, TVs, smart speakers, and security devices constantly fall off your network. 

Need Internet help? We’re your Internet troubleshooting specialists

Here’s the bottom line: If you’re paying good money for your Internet connection and you feel you’re just not getting value from your service provider, contact Nerds On Call about our Internet help service. The number to call is 1-800-919-6373. 

That Internet problem that is driving you nuts? We can make it go away. Imagine the peace of mind of having your own Sacramento-based tech team on call whenever you need Internet help. That’s the service Nerds On Call is uniquely set up to provide.

Here are just a few of the Internet troubleshooting challenges we can help you with:

Internet Help & Troubleshooting is under way

Help to choose the right Internet Service Provider (ISP)

The good news is, you have some great choices in providers here in Sacramento. The tricky thing? The best provider and plan for you will depend greatly on what you need from your connection.

Our Internet help service covers everything you need to choose the right provider. We’ll help you quantify the kind of service you need, walk you through what an ISP’s advertised top speed really means, and give you a solid foundation of understanding on how to perform some of your own Internet troubleshooting and maintenance. 

If you feel unsure of how to choose your next provider, our Internet help service is a great way to save money, choose the right product, and feel more confident about the quality of your overall service. 

Privacy and Security Configuration

Unfortunately, the online world isn’t as safe as it was even a few years ago. Cybercriminal activity can impact people and businesses everywhere, including here in Sacramento. 

One popular form of Internet help we provide is a complete security overhaul of your computers and home network. We’ll scan your system from top to bottom for existing malicious software. Then we’ll install quality malware protection software on your system. We’ll also carefully assess your WiFi network, making sure it’s not a great bid open door for anyone to jump onto your network. 

At Nerds On Call, we believe the best Internet troubleshooting is preventative Internet troubleshooting. Our privacy and security configuration equips you to avoid malware that can devastate a home or business network.

And remember, if you are worried you’ve been hacked or some other suspicious activity is happening on your computer, give us a call at 1-800-919-6373. One of our techs will leap into action with comprehensive security Internet troubleshooting.  

Sacramento Internet Troubleshooting is need at a cafe.

Wireless Internet Troubleshooting

Wireless internet, or WiFi, is one of the hardest technologies to troubleshoot if you don’t know what you’re doing. Has your WiFi internet connection slowed to a crawl? Are devices in your home or business losing connection suddenly and without warning? Or perhaps you notice your smartphone’s WiFi signal strength suddenly drops down to one bar in one room of your house?

Getting professional Internet help in these situations can save you a ton of time and frustration. Internet troubleshooting often boils down to a configuration issue, especially when it comes to WiFi. We’ll carefully configure your network to run as efficiently as possible. And if you do need equipment upgrades, we’ll offer you simple, smart advice on product selection as part of our Internet help service. 

Then we’ll come to your home or business in Sacramento and install it for you! 

If you need Internet help we’re your nerds

A powerful, reliable, and secure internet connection is just a phone call away.

At Nerds on Call, our goal is to make sure you’re set up with an internet connection that fully meets your expectations, gives you great value for money, and won’t let you down. 

And we do house calls — across all of Sacramento and surrounding areas. Feel free to give us a call at 1-800-919-6373 or send us a question through our contact form.    

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Questions nerds often hear about Sacramento Internet Troubleshooting

There are so many Internet plans out there! How do I know which one is best for me?

Everyone’s internet connection needs are unique. As part of our Internet troubleshooting service we’ll give you sensible, impartial advice about the plan and equipment that will best suit your needs. We’ll also give you a free estimate if you’d like Nerds On Call to set it up for you. 

Do you provide Internet help for businesses as well as individuals?

We’ve worked with countless businesses around Sacramento to resolve their computing challenges. If you work for a biz and need solid advice and tech support, talk to Nerds On Call about our business Internet troubleshooting service. We can help.

Common Terms

Ethernet Cable

An Ethernet cable is a cable that uses the Ethernet protocol to transmit data.

Router

A router is a device that connects a local area network (LAN) to a wide area network (WAN) such as the internet.

Modem

A modem is a device that connects a computer or network to a wide area network (WAN), such as the internet.