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Please note these important shipping instructions:
Before packing your device, please make sure to remove all accessories such as USB drives & mouse dongles
Please DO include your power cable and, if you’re mailing a gaming console, include one controller
Make sure to pack your device in the prepaid box you receive from us or a box purchased from the carrier of your choice. Ensure your device fits snugly/securely and is well cushioned inside the box
If you believe you may have purchased a product in error, please reach out to our support department as soon as possible at 1-800-919-6373.
Note: The diagnostic fee is non-refundable but can be applied towards final cost of repair.
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Our Hours of Operation Are:
Monday–Friday: 8am-8pm
Saturday: 8am–7pm
Sunday: 9am–6pm
Review our Shipping Terms and Condtions or Cancellation & Refund Policy