You might need a nerd if…
A hacker is someone who creates programs intended to use others'' computers without their permission
- Anti-virus installation
- “Blue screen of death” fixes
- Damaged data recovery
- Safe internet behavior tutorials
- Pop-up error message taming
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Questions nerds often hear about Virus Removal
How did I get this virus?
Viruses rely on tricking a user of your computer. Most viruses come along with an offer that seems to good to be true: the perfect answer to your obscure Google search or those compromising pictures of you that a stranger is claiming to have...
Does a hacker have all of my information?
Probably not. Most viruses are simple piece of code designed to do one task. Sometimes a hacker is just trying to annoy people, sometimes control their computer, or gather information en masse. Viruses are by definition 'dumb.' They are not targeted attacks; they are simply designed to have as wide a reach as possible.
How do I get rid of a virus without calling someone?
Most viruses can be removed with free software and the steps listed on this page. However, computers that have had many viruses or especially pervasive viruses may require more intensive steps. These can cause data loss and should be performed by a trained professional.