Same Day Appointments Available!

Printer / Scanner / Fax Repair

You might need a nerd if…

  • your printer jams regularly
  • your printer claims to be offline when it is on
  • your printer refuses to print when you send it a document
  • errors regularly appear when you try to print
  • documents do not scan correctly
  • printing is too slow
  • pages have spotty lines across them when printed
  • You need help replacing the ink cartridge
  • If your printer is stuck and you don't know what to do.

Common Terms

Ink­jet Prin­ter

An inkjet printer uses very fine squirts of ink to make an image on the page. Inkjet printers have a different cartridge for each color, and mixes them in varying amounts to make all the colors

Prin­ter Car­tridge

a cartridge goes inside an inkjet printer and is filled with a sponge. This sponge holds the ink before it is squirted out the bottom.

La­ser Prin­ter

a laser printer uses toner instead of ink to make images. Laser printers are more expensive to buy, but toner costs much less than ink and can printer much faster


Printer toner consists of tiny particles. When a laser printer prints, it electrically charges these particles to stick to the paper.

Is your printer jammed? Is the paper just not feeing through or did your 7 year-old literally pour jam on it?  If your scanner is not talking to your computer because your computer was a jerk that one time or even if your fax is not receiving incoming documents, whatever the case, Nerds On Call right in Portland can fix the problem for you. It doesn’t matter if the affected device is an HP, Canon, Xerox, Brother, or Epson – we can fix anything you throw at us. Our Nerds come from the great city of Portland and come to you to fix whatever you need help with. They have an excellent grasp of anything technological, and are friendly and courteous. Whether your printer, scanner, or fax needs repair, they can get you back up and running and can provide you with any answers to questions you might have about your device. They’re like the missing manual for your device and will let you know everything you need to know about it – even things you didn’t think you needed to.   Chat with one of them right here on the website about your scanner, printer or fax or give us a call at 503-452-6112 to talk about your paper-providing-product needs. Our estimates are always free and we always wait until your device works exactly the way you want it to before we charge you for anything. Nerds On Call is yours and Portland’s friendly neighborhood spider…printer man!

Super Secret!

Nerds Price List

Now you too can get the answer to our most frequently asked question, “How much do you charge?” Just enter your email address and we’ll send you our Nerds on Call Price Chart.


Questions nerds often hear about Printer / Scanner / Fax Repair

  • Why does my printer say offline?

    The most common cause of this issue is missing drivers. The drivers are required for the computer to know that the printer exists. Without drivers, or with the wrong ones, the computer has no way to communicate with the printer. In its mind, it isn’t even real.

  • Why does my printer not print?

    If your drivers are up to date, any number of problems could keep your printer from functioning properly. You can try replacing the ink cartridges, cleaning the print heads, or turning it off and back on again