Mac Operating System Updates
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Step 1: Only use a trusted networkBefore we start to update a Mac, we’ll make sure you’re on a trusted network. A stable and protected connection will ensure the process is secure and uninterrupted. This is not something that should be done on a free unsecured Wi-Fi network at the local coffee shop.
Step 2: Backup with Time MachineAlthough backing up your Mac with Time Machine or another program is optional before an update, we always do a full backup anyway. Apple has a great track record with operating system updates and it’s unlikely that it will fail. But if anything were to go wrong, we want to make sure you’re not going to lose any critical files. Besides doing a backup using Time Machine, we can also save your critical files to an external hard drive, Google Drive or a Cloud-based service.
Step 3: Prepare the update to run smoothlyWhen upgrading your Macbook, we make sure to keep your laptop plugged in as a precaution against interrupting the progress of the update. If a pulled cord, power failure or lid closure disrupts the update, no real harm is usually done but we don’t want to take a chance. If this does occur though, we can safely resume the download where it left off.
Step 4: Locate and install updatesWe’ll tap the Apple icon at the top left of Mac’s main menu bar to launch the App Store. Then we’ll select “Updates” at the top, which will display available updates. If other updates are available, we’ll run those too along with the main operating system update.
Step 5: Download the updateWhen prompted we’ll agree to the Apple user license agreement to start downloading the operating system update.
Step 6: Do not interrupt the updateWe won’t interrupt the update by unplugging or restarting the Mac until it is finished. A progress bar will show us how long the update will take to complete.
Step 7: Verify personal settingsAfter the update is complete, Mac requires your Apple ID and password to verify iCloud and Keychain options. We can also ensure all your personal settings are set to your preferences as before.
Step 8: Enjoy security-enhanced Mac featuresThe upgrade process can take up to 30 minutes to install, and we’ll reboot your Mac once it’s complete. Then you’ll be able to enjoy the new security-enhanced features of the updated operating system on your Mac.
How to update a legacy Mac operating systemIf you’re using a legacy operating system, the process is still easy but maybe not so straightforward. Updates may be handled through the Software Update utility. And some older Macs don’t always play nicely with system wipes. Sometimes, even if you’re careful, it can be confusing to know exactly what to do to breathe life into an older mac. To make sure your Mac is prepared to update, give us a call at 1-800-919-6373 and we’ll get you set up in no time, with no hassle or guesswork. We’ll follow the steps below to ensure your older Mac is updated correctly:
Step 1: Make sure the update is supportedWe’ll check the model, make and year of the Mac by opening the Apple menu in the upper left corner and select “About This Mac”. From the “Overview” tab, we’ll view the current system software version and the computer model and year. Then we’ll compare it against the compatibility list for the latest operating system update (Apple will have this information on their website) to find out if the Mac is compatible.
Step 2: Confirm the disk spaceWe’ll consider if your Mac has enough disk space before upgrading it. To check your available disk space, we’ll go into “About This Mac” and find the “Storage” tab. If your space is low, we’ll free it up by deleting old cache files, leftovers and system junk. And we’ll move critical files onto an external hard drive or to the Cloud.
Step 3: Back up the MacWe believe it’s essential to backup your legacy Mac before downloading an operating system update. Especially if your operating system hasn’t been updated for awhile and is really out of date, the threat of hangups and issues increases. If you’ve never had a hard drive crash, you have no idea how much of a hassle it can be to retrieve data files. We’ll use Time Machine, an external hard drive, or a Cloud-based service to backup your data.
Step 4: Make sure the hard drive is healthyWe’ll clean out old files and run the Disk Utility program to make sure that your hard drive is healthy and fully functional. Depending on the model, we usually find it in the utilities folder, which may be inside the Applications folder. Running the utility four or five times a year is a good way to make sure the hard disk is fully functional. If you need us to do a more in-depth cleanup of your Mac, check out our Mac Tuneup guide for a run through of the steps we follow. Once we’ve backed up the Mac and confirmed that the hard drive is healthy and that the model is supported for the update with sufficient space, we’ll continue to follow the steps outlined above for regular Mac users. If we find that the Mac needs repair to be able to handle the latest operating system update, we’ll follow the steps outlined in our Mac Hardware Repair guide.
Mac operating system updates: you are closer to a lasting solution than you thinkAll done! Now it's time for you to call Nerds on Call, so you can be sure your Mac’s operating system is updated by the pros. Our job is to give you peace of mind and banish your tech problems for good. We’re happy to give you advice and assistance with getting your Mac up to speed. We can come to your home or office and even work remotely to quickly boost your Mac’s performance. Feel free to give us a call at 1-800-919-6373 or send us your questions through our contact form.
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