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Email Issues

It’s easy to take email for granted, but it’s actually a complex system with a lot of moving parts. When something goes wrong with your email account, finding a clean solution can be a headache. The good news is, if you do hit an email problem, Nerds On Call can troubleshoot and resolve your problem remotely via your Internet connection — and our online computer repair service is available 24/7 all year round. Here are some ways we can help you:

Emails Not Sending or Receiving

If you can’t reliably send or receive emails then you’re definitely going to want a solution fast. Nothing is worse than knowing you might not be getting all your mail. Our nerd technicians can run a complete diagnostic on your email send and receive process, ruling out all the simple potential problems (such as inbound email rules not doing what you expect them to) before turning to a full diagnostic of your mail servers, software, and local system.

Spam and Junk Filters Not Working

Spam and junk mail aren’t just an annoyance, they can pose a real obstacle to productivity. Dealing with an endless stream of junk mails and unsolicited adverts makes it that much harder to identify legitimate emails. spam If your inbox is plagued by spam, we can take a look at your spam filters for you. We’ll make sure your regular incoming spam is filtered out permanently, and we’ll give you step-by-step guidance in how to manage your filters efficiently.

Problems Sending Large Attachments

Sometimes you need to send large attachments — especially if you’re using your email for business and find yourself working with a lot of unwieldy data. Unfortunately, sending big attachments isn’t as easy or reliable as it should be. Either your or your recipient’s mail settings may be blocking them. We can help by adjusting your mail client’s settings or setting you up with a third party large file handling service. We can even build a dedicated email client for you so you can have complete control over how your files are handled. Whether you’re looking for a large or a small solution to your file-sending needs, our nerds have got your back. Email screen

Email Problems Fixed Fast

Whether you’re dealing with minor email annoyances or major ongoing problems requiring a complete troubleshoot and repair, our team of online network engineers have the skills and experience to deliver a solution you can rely on. If you’d like to know more, check out our online computer repair service page, or give us a call at 1-800-919-6373.  

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Questions nerds often hear about Email Issues

My emails suddenly won’t send. Do I have a virus?

It’s possible, but probably not. It’s more likely simply to do with a software setting which requires adjustment. Through our online support service, we can look at your system and find out exactly what’s going wrong.

I’m suddenly getting tons of annoying spam emails. How do I make it stop!?

We can help. This is one of the biggest frustrations of owning an email account, but it’s also relatively easy to “almost” fix. We say “almost” fix because you’ll probably always get a few annoying unwanted emails from time to time. However, we can set you up with spam filters which capture 95% of your unwanted emails.

Can I have more than one email account on my computer?

No problem at all. Especially if you own a business or even if you just spend a lot of time online and want a more “throwaway” email account for signing up to commercial websites, we can make that happen for you. We can also configure your software so that you can easily switch from one account to another.