If you are attempting to remove malware on your own, you are gambling with your computer. Malware removal is a challenge because there are so many different types out there, each with a different strength. Fighting malware effectively requires a mix of experience, intuition, and the proper tools. The Nerds on Call want to make you a malware removal expert by providing you with protection, prevention, and elimination of malware.
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Malware can take many forms. Many of these will cause your computer to act in an unstable fashion. While most malware does not directly erase data, you should make a backup of everything you hold dear
A rootkit is a piece of software that runs at the same level as your operating system’s administrator
A trojan horse is a type of malware that poses as another piece of software to trick you into installing it
