No one likes getting complaints, but it’s what you do about them that matters. What we want to do is be totally honest.
Here at Nerds On Call Computer Repair, we take our complaints and reviews very seriously. Every review or complaint about Nerds On Call Computer Repair is written by a real person who actually received service from us. We take pride in our positive reviews, but we don’t shrug off our negative reviews and complaints, either. In fact, we try and turn them into positive reviews and deleted complaints. If you want to take a look at how we handle complaints about Nerds On Call Computer Repair, you can look at our track record on a few review sites: Facebook Nerds On Call Computer Repair Reviews, Google Nerds On Call Computer Repair Reviews, Yahoo Local Nerds On Call Computer Repair Reviews, Yelp Nerds On Call Computer Repair Reviews
The Nerds On Call Complaints Process:
We regularly Google for “Nerds On Call Computer Repair Complaints” and “Nerds On Call Computer Repair Reviews” to check for disgruntled customers who haven’t voiced their complaints to us in person.
Then we take that person’s opinion seriously and contact them regarding their complaint or negative review of Nerds On Call Computer Repair.
We find that this way of doing business leads to fewer complaints overall and a greater connection with our customers. After all, we like to see you all as friends. And if a friend has a complaint about you, wouldn’t you want it to be addressed as quickly as possible? If you have any questions about the way that Nerds On Call Computer Repair handles complaints and reviews, send us an email from our contact page.
About Nerds On Call: Established in a spare room in Redding, Calif., in March 2004, Nerds On Call offers on-site computer and laptop repair services to consumers and businesses. Nerds On Call provides trouble-shooting for PCs and Macs, home and office networks, printers, iPods® and MP3 players, handheld devices and cell phones, home theaters and game systems, and virtually every other form of digital entertainment. In 2009, 2010, & 2011 the company was named to Inc. magazine’s list of 5000 fastest growing private companies. With 7 locations across California and Oregon, Nerds On Call serves more than 40,000 satisfied customers per year. For more information, visit callnerds.com or call 1-800-919-NERD.
