We Fix Macs and PCs!
Mail-In Service
Having a problem with your device but don’t live close to one of our shops? Now you can mail-in your system for repair! We can help with:
- Laptop screen or keyboard replacement
- Upgrading to a solid state drive
- Fixing your laptop’s battery issues
- Getting your gaming console working again
- Unknown issues and much more!
Our Nerds can fix even the most complex laptop and game console issues.
Our Mail-In Service is designed for laptops, game console and storage devices. Need to fix a desktop or gaming PC? Call us at 1-800-919-6373 for a custom solution.
Note: price shown is for diagnostic only. Upon determining the work needed, a Nerd will contact you with a quote. This diagnostic fee is non-refundable but will be applied toward the cost of the repair.
$99.00
Nerds on Call Mail-In Computer Repair Services
How it Works
We’ll get some info about your device and the problem it’s having on the next screen. After that, you can choose to arrange shipping the device to us on your own or we can send you a prepaid box and label.
We do a diagnostic and figure out what repairs are needed. Then we’ll contact you with a quote & if you decide to have the work done we’ll apply the diagnostic fee to the cost of your repair.
After we complete the repairs, we’ll ship your device back to you. Your repair will include 30 days of our Service Plan which covers all online/phone support for no additional charge!
Mail-In Service
Does your device need some hands-on attention from a Nerd, but you live too far to bring it into one of our shops, or have a Nerd come to you?
Our Mail-In service is the perfect way to get your laptop, game console, or storage device in the hands of a trusted Nerd. We’ll get it working again no matter where you live!
When you choose our Mail-In Service, you pay for the diagnostic and the cost to ship your device to us. You can choose to cover shipping on your own from the carrier of your choice or we can send you a prepaid label and box from UPS (which can take 3 – 5 business days to arrive).
Once you’ve completed your shipping selection and purchase, we’ll send you an email with shipping instructions.
Then, simply package up your device (make sure to properly wrap and pad for potential shipping bumps and such!) and drop it at any carrier (if you are handling the shipping) or at the closest UPS store (if we are sending you the label and box).
Once it arrives in our shop, we’ll figure out exactly what’s wrong and send you a quote to complete the repair.
- If you decide to have us complete the work, the diagnostic fee will be applied to the cost of the repair. We’ll include the cost to ship your device back to you in the repair estimate.
- If you don’t want to proceed with the repair, no worries! We’ll cover up to $30 in shipping costs to get your device back to you.
With our Mail-In Diagnostic service, we can get your device running again even if you don’t live near a Nerd.
What we can help with:
- Laptop screen or keyboard replacement
- Resolving laptop battery issues
- Replacing your hard drive with a new, faster Solid State Drive
- Data backup and transfer to an external drive or cloud storage
- Game console repair (call to discuss prior to mailing)
- Internet connectivity issues
- Formatting your hard drive and reinstalling your operating system
- Troubleshooting complex software issues
- Removing malware or viruses
Our Mail-In Service is safe, convenient, and always reliable.
Testimonials
James Oliphant –
Always great service and a great help.
Ronald Wycoff –
These guys know what they’re doing!!!!!!!!!!
Mont Forke –
Prompt, effecient and accessable. Thanks!
Cat McNichol –
Great service. Whenever I ran into a problem, small or large, Nerds on Call took care of it. Thanks!
Gordon Jones –
I’m always grateful for the help provided by Nerds On Call.
Richard Blake –
awesome company..They are quick and get the job done..thank you
Donna Reinke –
The Best…. always there with top shelf service and expert knowledge!!!!!
Anna Apple –
Very professional and extremely knowledgeable. Fixed my problem very fast. Thank you!
Brian H. –
These guys not only know their stuff but they are eager to help and answer any questions. You cannot go wrong picking them out for all your PC needs
Sherry Miller –
Nerds is the best in the west! so many spamming phonies out there! I’m glad they are here!