Refurbished Device Warranty
Nerds on Call offers a 90-day hardware warranty on devices.
To be covered under warranty, all defective items must be returned within 90-days from the shipping date.
Retail store policies may differ from online orders – please contact us for details.
If you receive a defective or incomplete computer, Nerds on Call must be notified within 14 days of delivery. You can choose a warranty repair or refund, for which Nerds on Call will provide a prepaid return shipping label.
If you choose to have a computer repaired under warranty, the computer may be repaired or replaced with an equivalent item at the discretion of Nerds on Call.
The 90-day warranty period starts on the shipping date of the original computer purchased and will not reset or be extended due to one or more warranty repairs or replacements.
If the computer is returned and found to be in working order, the cost of shipping will be deducted from your refund.
Warranties apply to hardware defects only.
Any user-caused issue, lost or stolen items, alterations, user- or third-party repair attempts, or physical damage as determined by Nerds on Call are not eligible for warranty replacement or repair.
Contacting Us
If you have any questions about this warranty, please contact us at:
Nerds On Call – 8510 Madison Ave, Suite C, Fair Oaks, CA 95628