We Fix Cell Phones and Tablets!

Mobile Device Service Plan

Get your very own Nerd on Call!

  • Save Your Sanity: Members get FREE at the counter & over the phone tech support for all your phone or tablet frustrations – 7 days a week!*
  • Save Money: Members get 50% off labor rates for services on the covered mobile device.

No obligations, no contracts, cancel at any time, 100% risk-free.

*shop hours vary

$15 - $150

Select your plan length

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Don’t see your device listed? Call 1-800-919-6373 for options to get your device covered.

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Did you know…

Most in-shop repair services include your first month of mobile device service plan at no additional charge. Call today to see if the service your phone or tablet needs will include your first month of service plan for free!

New Member Terms

A mobile device service plan membership covers up to 1 device (additional devices in your home can be added for just $15/mo/device)

Note: an “initial setup” is required to set up a new service plan on each device that is being started on the plan.

During an initial setup service, your Nerd will:

    • Optimize storage by offloading apps/pics/videos, etc to the cloud

    • Physically clean the device – screen, speakers, microphone, etc.

    • Confirm device configured for back ups & updates

    • Update OS to latest version (if desired)

    • Test battery strength and recommend optimization options

Just a Few Things Our Service Plan Can Do...

Free Tech Support

Members get all those phone or tablet frustrations – like battery life or limited storage issues to getting your email to sync properly – fixed for free when they can be resolved at the counter or over the phone.

Exclusive Discounts

Mobile Service Plan Members get 50% OFF labor when they need repair work done, including screen, battery and charging port replacement – the most common service phones and tablets need.

Stress-Free Help

If you ever hesitate to ask a “techy” friend or family member for help with your phone or tablet, our Nerds are here for you! With friendly, knowledgable tech support available 7 days a week.

Mobile Device Service Plan

Mobile Device Service Plan

Let’s face it: your mobile device is essential to daily life. Whether you’re checking work emails, snapping photos of your pets, or watching your favorite shows on the go, your smartphone or tablet needs to function flawlessly. That’s where the Nerds On Call Mobile Device Service Plan comes in. Designed to prevent those little issues from becoming major headaches, this plan gives you the support you need when you need it.

Mobile Device Repair: Tech working on iPhone

Why Sign Up For Our Mobile Device Service Plan?

Saves Money: This plan is more affordable than a single repair visit and packed with extra value. You’ll get an exclusive 50% discount on in-shop mobile device repairs, whether it’s a screen replacement, a battery fix, or more. If you’ve got multiple devices in the family or office, we even offer bulk discounts, making it the smart choice for homes and small businesses alike.

Saves Your Sanity: From cracked screens to charging problems, every mobile device owner knows how annoying it is when things go wrong. But instead of letting issues pile up, you’ll have access to a team of friendly Nerds ready to jump in and help. We’re here 7 days a week to troubleshoot and resolve all your mobile device headaches—before they become disasters.

What’s Included in the Plan?

The Nerds On Call Mobile Device Service Plan gives you reliable, convenient support for all kinds of issues, including:

  • Unlimited over-the-phone tech support
  • Available 7 days a week
  • 50% discount on in-shop mobile device repairs* such as:
    • Cracked or shattered screens
    • Battery degradation and replacement
    • Charging port malfunctions
    • Water damage diagnostics
    • Software bugs and glitches
    • Bulk service discounts for multiple mobile devices

*50% is off labor charges, hardware additional.

Mobile Repair: Tech working on a cell phone

How to Get Help From A Nerd

Whether you’ve just signed up or you’ve been with us for years, getting assistance with your mobile device is easy.

📞 Call for Help

Talk to a real Nerd over the phone—usually within minutes! Our team is ready every day of the week to provide instant guidance and support for whatever mobile device troubles you’re facing.

📧 Email Support

Need to describe your issue in detail? Email lets you send screenshots, explain the problem clearly, or list everything that’s been acting up with your mobile device—perfect for after-hours help.

💬 Chat Online

Visit the “Contact Us” page and click “Chat Now.” A Nerd will respond and walk you through troubleshooting your mobile device or get you scheduled for a repair.

Don’t wait for a complete mobile meltdown. Sign up for the Nerds On Call Mobile Device Service Plan today to enjoy affordable repairs, fast tech support, and the peace of mind that comes from knowing your mobile device is in expert hands.

Testimonials

"Responsive and Reliable computer software support! Well worth the investment. Nerds On Call has my back."
Marianna M.
"The guys that work for Nerds are great. I have been using them for several years and they ALWAYS are able to fix my problem"
Mary Lou L.

Commonly Asked Computer Repair Questions

Nerds on Call Service Plan FAQs

Phones and Tablets are more prone to accidents than any type of electronic device. We carry these devices everywhere. The likelihood of dropping your iPhone is very high. Our Mobile Device Service Plan protects you from these very common accidents. You won’t have to pay full price for a new screen. You’ll have a Nerd ready to provide repairs and replace any damaged hardware. Plus, our technical support team will be at your disposal to answer any mobile device questions.

If you’re unsure about our Service Plan, give us a call at 1-800-919-6373 for more details.

We currently repair a wide range of popular mobile devices, including iPhones, iPads, Samsung Galaxy phones and tablets, and Google Pixel devices from the year 2020 and newer. At this time, we do not service flip phones, landlines, or other non-smart devices.
Not sure if your mobile device qualifies?

Feel free to book an appointment or give us a call at 1-800-919-6373—we’ll be happy to help!

Most cell phone and mobile device repairs are completed within just a few hours after drop-off. However, turnaround times can vary based on technician availability, the type of repair needed, and whether any specialty parts need to be ordered.

To get a more accurate estimate for your specific repair, we recommend scheduling an appointment or calling us at 1-800-919-6373.

Nope! Unlike most monthly tech support services you see advertised online or in commercials, all of your tech support is handled by our friendly and experienced Nerds from our offices in California. It’s stressful enough when your technology is acting up – don’t add frustrating wait times and communication challenges to the mix. We are your local neighborhood Nerds!

Reviews

20 reviews for Mobile Device Service Plan

  1. Nina Gott

    I’ve used Nerds on Call a few times now, and they are always excellent. They are friendly, knowledgeable, and fair. I know that they will give me an honest opinion based on the situation, and their staff seem to genuinely enjoy helping people. I would highly recommend them to anyone who needs either remote troubleshooting or in-store repair done. Thanks so much!

  2. John & Linda Panger

    Competent and friendly people, something not normally seen anymore. Phone help is no different- knowledgeable and friendly. They have solved/fixed several issues for me for what I believe was a very reasonable cost. Another Plus: this is an American Business in the U.S.A. with American employees. Bravo Nerds on Call !!

  3. Scott Preston

    What a great experience. Cameron got me back up and running in no time. So glad I tried them. No Nerd about it, just talented people helping the not so talented.

  4. Deborah Dolen

    Each time I work with them I sit back and watch total magic. Today I gave them a hard task and they aced it! I wish every company was like this.

  5. Robert Cowart

    My experience was very good and my questions were answered quickly! Very impressed ! Nerds On Call is my go to tech support!

  6. Fe Taylor

    You guys are such a help, now i need the guidance of the program i am in to tell me what to do next, thank you.

  7. Gigi Smith

    The problem was solved in 5. Excellent service, as always. Best of all, the “”Nerds”” don’t make you feel stupid!

  8. David G.

    Great customer service. Very knowledgeable and fixed the issue right away. Polite and patient Thank you

  9. John Mikus

    Excellent skilled service with rapid response and readily available appointments and reasonable costs.

  10. Judy Watkins

    They are professional, and knowledgeable. Thank you for your continued reliable support.

  11. Katherine Gudgel

    Very cooperative and willing to wait for me to do whatever he requested. Thumbs up!

  12. Judy Morawcznski

    Best support ever! Billy N is the best tech guy I’ve ever used….thank you Nerds!

  13. WaveDood

    Thorny situation, grumpy user, But Optimum outcome. I am happy with my ‘care’.

  14. Paul Silveira

    Had an entry problem…solved by Jeramy…super job as always

  15. Doug Runciman

    Madison was fast, efficient and pleasant to deal with!

  16. Roy Schafer

    Quick and precise service. Always great

  17. R. Calderwood

    fast service, good repair, fair cost

  18. J. Knight

    Never fail to get a quick response

  19. James Oliphant

    Always fix the problem

  20. Jody Hoag

    Excellent service and Quick!
    Great to work with and very reasonable priced. We would definitely recommend to anyone and everyone.

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