We Fix Macs and PCs!
Service Plan – Upgrade to 6 or 12 months!
Once you go Nerdy, you never go back.
So how about you save some money?
When you sign up for 6 months you get one month FREE of our fan-favorite service plan, and when you sign up for 12 months you get TWO MONTHS FREE!
*Note: at the end of the time you purchase today, your service plan will revert to the month-to-month plan.
THIS OFFER ONLY GOOD FOR COMPUTERS PREVIOUSLY REGISTERED WITH A SERVICE PLAN.
Need to sign up a new computer? Click here
$145 - $290
A Computer Support Plan That Resolves Your Technical Problems 365 Days A Year
Just a Few Things Our Service Plan Can Do...
If your email is more burden than a benefit, our Nerds can help you set up spam filters, find that missing message, and even configure your inbox so it isn’t overwhelming.
Nowadays, you can pick up a virus or computer bug just by being online. And those bugs have gotten nastier – from stealing your data, even your identity. We’ll configure your computer so you stay safe online.
It’s so frustrating when you can’t access a website or figure out how to print that bill you want to pay… today. Why wait for your ISP to route you overseas to their inadequate help desk? A Nerd can fix it now.
Service Plan – Upgrade to 6 or 12 months!
Lock in your savings today!
Get an ENTIRE YEAR of Service Plan for only $290
This rate is exclusively offered to existing service plan members. Save money and ensure you never lose access to your all-you-need technical support.
As an existing service plan member, you know that the Nerds on Call service plan is a great value. Now you can save even more with free months for purchasing 6 or 12 months of our exclusive support plan, getting all the benefits you love for less.
Nerds on Call Computer Service Plan offers
- Unlimited online and over-the-phone tech support
- Available 7 days a week!
- Exclusive 20% discount on in-shop and on-site service!
- Tune-ups & computer maintenance
- Software fixes
- Printer troubleshooting
- Solutions for email problems
- Friendly and patient technicians
- 100% local staff – we never contract out support!
- Advice and guidance for replacing or upgrading your PC
- Bulk Discounts available
Remote Work
Who has the time to drop off their computer to a repair shop and then wait for it to get repaired, only to have to drive back to pick it up several days later?
A lot of the work our service plan covers can be done remotely – meaning our technicians can access your computer over the internet to resolve problems and update software.
Good news! You don’t have to go without your computer or laptop while it languishes in the shop and you can get most issues resolved right away.
How to Get Help
Connecting with a friendly Nerds that can get your technical issues fixed fast works the same whether you’re new to the Service Plan or you’ve been depending on us for years.
Service plan members can:
Click For Help
During our initial setup service appointment, we installed an app on your computer that allows you to invite a Nerd On Call to remotely login to your computer with a simple double click. You’ll be able to chat with your Nerd, show them the problem you’re having, and watch as they fix it right in front of you.
And don’t worry about a Nerd accessing your computer outside the parameters of your requested service: our software only allows us to access your computer when you initiate the request, and permission is discontinued as soon as you click out of your remote session.
Call For Help
Rather speak to a friendly Nerd over the phone? When you call in for support, you’ll typically reach a Nerd on Call within minutes who can help resolve your problem immediately – 7 days a week!
Sometimes it’s easiest to describe the problem, send helpful images or screenshots, or just write out a list of things you want to be addressed via email. This is a great option if you’re a night owl that thinks best after service hours.
Chat For Help
Simply head over to our Contact Us page and click the blue button that says “Chat Now” and a Nerd will talk through your tech troubles with you and get you connected with a Nerd that can help.
Sign up today to get FREE months of Service Plan!
Testimonials
Commonly Asked Computer Repair Questions
Nerds on Call Service Plan Upgrade FAQs
Yes, after the 6 or 12-month period you purchase today is over, your plan will automatically renew as a month-to-month plan. Our team of Nerds will contact you via email and/or phone before your renewal to verify you still wish to have our Service Plan and to confirm if you want to purchase another 6 or 12-month plan or convert to month-to-month. So make sure to keep your contact info up to date and subscribe to our emails so you don’t miss out on important notifications.
Well, both plans are pretty great in our humble opinion. You get the same service with both types of Membership, so it depends on your budget and computer needs. If you have used our services a lot, it may be best to consider getting the 12-month plan so you lock in your savings longer. If are looking for something that is easier on the budget, the 6-month plan may be the way to go. If you need help deciding which is best for you, call a Nerd at 1-800-919-6373.
Of course! You can purchase a plan for yourself or a loved one. We have members who have set up plans for their children and parents alike. After completing the purchase process, one of our Nerds will contact you to get your computer(s) initial setup. Just let your Nerd know who to set up as the primary contact for the device and whether the person is different from the individual paying for the plan. The more info the better! Of course, you can always talk to a Nerd about gifting options at 1-800-919-6373.
Our service plan pairs best with our exclusive Webroot Monitored Antivirus/Anti-malware plan because Webroot notifies our Nerds of malware on your system, allowing us to get it cleaned up before it does damage. We also recommend syncing your data with a cloud-based data backup service so that you never lose your files, photos and videos in the event your hard drive fails. Reach out to chat with a Nerd today about setting up a full suite of protection for your home’s technology.
Nicole H. –
This is the best investment I ever made for my computer. The people handling the phones, the nerds themselves and everyone I have contact with – all are polite and caring and do exactly what you need them to do. I have recommended Nerds to all my friends with computers. You won’t go wrong. I sure haven’t.
Melinda R. –
I am a long time Nerds on Call user, and I love this service. Their service is exceptional and very professional. I now use them only on a remote basis, but because I am so confident in their service, I see no reason to find another local provider.
Rhonda W. –
Outstanding as usual! John C worked with me to clean up my Mac and work on some bugs. He was patient, thorough and personable. My small business would not run smoothly without Nerds on Call. Thanks again John C, you guys are the bomb!
Judi B. –
I cannot say enough GOOD about the NERDS online support ! They have helped so many times and also resurrected a computer or two of mine! They continue to be a great resource for any computer glitch or questions we have. Thank You NERDS!
Jennifer S. –
We love our NERDS….I have had a real positive experience every time I have had to call the Nerds…..they are polite, honest and quick! We are very happy with their service.
Ann B. –
I have used Nerds on Call for many, many years. I can’t begin to tell you how much their service has meant to me. I am no computer expert and they have always been able to fix anything I needed. I can’t say enough about them!
Shannan M. –
Fabulous company that has impeccable Customer Service and response time. Love all of the guys/gals that I’ve encountered in all of the years we’ve subscribed to Nerds on Call. I highly recommend this company and will never be without it. I do not usually write company reviews but this is one organization that has never let me down. Easy, fast, affordable and always professional yet friendly.
Joan M. –
I have been a Nerds customer for 4+ years now. This computer remote service has always helped me through my issues. I highly recommend it for anyone spending time on line and need immediate service.
Thank you for the great job all the Nerds do for me.
Barbara B. –
Can always depend on these guys! Great remote in service.
Thanks
Jerry S. –
I have used Nerds On Call for years now. They have got me out of some sticky situations. And I always use them for a “tune up” just to make sure no malicious software is running in the background. They are the best.
Mark P. –
My 10 year old gaming PC was getting cranky and I just about know enough to get into real trouble if I tried anything myself. Also, my back-up drive hasn’t been responding for over a year. I set up an appointment and brought it in. I met with Nathan who was great. He was very accommodating and communicated in a way that even I could understand. They were not able to save my drive but not for lack of trying. We ended up sending it out to a specialist and they confirmed it was pretty roached (my words, not theirs….they used a lot of tech lingo that went WAY over my head but I got the jist). As for the PC tune, Nathan rocked it! It’s fast and smooth and I am stoked.
Brenda K. –
My network was hacked as well as my online banking accounts. I decided to have Nerds remove any suspicious files and malware as well as install their Webroot virus software for peace of mind.
I’ve used Nerds before and know that they are trustworthy and professional. With all the work that I needed done, I decided to purchase their service plan.
Nerds’ online services are time saving. I don’t have to take my devices to their facility. All I need to do is click a few times and their on call support responds quickly to my questions.
If you need IT services, call Nerds! You will be pleased with their customer service and IT techs!
Charlie J. –
First of all, Nerds on Call is a brilliant idea!! We have been with NOC for several years, and there is no way I can adequately express how happy we are with the incredible service and the peace of mind we have knowing problems with our computers are just a mouse-click away.
Now, about an experience today. My wife’s wireless computer would not talk to her printer, and that was a major problem! Well, after logging in and having one technician start the process and finding it was not such an easy fix, we ended up with Alex. What an absolute jewel this young man is!!! He is PATIENT, KIND, SMART, and PLEASANT….and he fixed the problem by giving the two of us two senior citizens very explicit and kind directions on what to plug and and unplug, etc, etc, etc. The etcs are things we saw happening to our computer but had no idea what was going on – other than we knew the problem was being fixed!!!
As I said, we have been with Nerds for a long time, and we have always had wonderful service. But Alex was exceptional. He would be a wonderful employee for any company; an excellent, exceptional employee. He’s a ten on the scale! Thank you Nerds, and thank you Alex!
H N. –
The best! Always able to help solve our needs. Been a customer for over 8 years! I wouldn’t dream of using anyone else.
Monya K. –
I think this is where I call and I call ALL THE TIME! I am so dumb when it comes to computers and the NERDs say they will keep my secret. I get fantastic service and have been using them for a few years now. I would be lost without them and have no computer.
Wendy W. –
I’ve been using this service for years, and they have helped me so many times in so many ways, I don’t know what I’d do without them. Very professional, knowledgeable and efficient. And affordable too!
Stacey C. –
Five stars don’t seem like enough considering how many times Nerds on Call has bailed me out. I’ve had them on service for a couple of years now and they have never let me down. They are a great team and if one nerd does not know the answer, they will track down a nerd who does. They never make you feel stupid even when you ask dumb questions (which I’m sure I do). They are honest, I feel like their prices are fair and they will do anything within their power to make sure your issues get resolved. I work from home and heavily rely on my computer so knowing that I have someone to bail me out when I have a question or something goes wrong gives me a great peace of mind. When it came time to replace my old laptop, Kirk gave great advice and Shane came out to the house and did a great job of setting it up and transferring all my data. Today was my first day of work with the new machine and when I hit a snag, Patrick knew just what to do to get me up and running. I also want to say thank you to Devan who assisted me earlier and when the solution could not be found got Patrick involved rather than just telling me there was nothing they could do. That’s great teamwork. Thank you Nerd team for all you do!
Patty M. –
I am always happy with the service from NERDS. Christian was the tech today. He is very professional, polite and always get back to me with what he found and remedied. We have an ongoing “subscription” and I never hesitate to call when my computer is acting up. I highly recommend them.
Janet Clas –
I have had a contract with Nerds for over 3 years. They run tune-ups on my laptop and keep it running problem free. Whenever I have a question or something weird happens they attend to it immediately. They are patient with my low-tech explanation, they diagnose problems quickly, and they work as long as needed to solve any issues.
William Griffith Jr –
I have been a NERDs subscriber for years and they are always there to resolve my issues, laptop or printer. Fantastic, online service.
Jan Houghton –
I have subscribed to Nerds for quite a few years. They are well worth the yearly price. They have helped and fixed all types of issues. I just recently had them change my hard drive to a solid state version. Chris suggested it and Nathan did an amazing installation job. He also set my old drive up as additional storage. I can’t thank them enough. My computer has new life and it’s so much faster. As long as I have a computer, I will subscribe to their service.
Judy Corriea –
I can’t say enough good things about Nerds on Call!! There should be more stars that I can check for the customer service I receive every time I call in – and – that they can do it all remotely!! Darius helped me figure out why I couldn’t get my iCloud pictures to open and offered to clean my computer when he saw how slow it was running. I told him I had bought a new computer and needed to buy numerous thumb drives to transfer information from my slow one to my new one. He explained how they could do it for me and how it would be done. I have ALWAYS had a good experience EVERY TIME I had dealt with any of the techs, and Charlie when I call in for help. They all are knowledgeable, professional, helpful, friendly, and the best I’ve ever worked with! My sincere thanks to each and every one of you… you are the best in the business!!
Gran Anne –
We’ve had Nerds as our computer guys for about 10 years. They are always easily available and able to fix every issue we have had on the same day. I even had one occasion when my battery wouldn’t charge and my lap top had to be taken in to the shop. They let me know up front what to expect and told me what to look for if I needed a new computer or if the part they had to order was not available. All went and only took 3 days. The service and part was less than a quarter of the price of a new laptop. I have the yearly plan. I love my Nerds!
Greg Ohanesian –
After hours of failure on our part, Nerds successfully setup our printer & PC to our modem. We have used Nerds for years and have never been let down. We can’t say that about any other business we deal with. WE LOVE OUR NERDS!!
Sherry Davis Fielder –
These guys went above and beyond to get me up and running today! I HIGHLY recommend them and if you’re concerned as I was, about handing off your computer to cyberspace, don’t worry. They were recommended to me and totally saved me lots of headaches and if I have any other problems I will definitely be calling them again. Outstanding support, and in the USA!
Bob Marshall –
I have been with nerds for a # of yrs & they have always been very helpful.
carol waterstone –
they are always instantly available by chat, or shortly with voice calls… Used them for 3 years now
Ned Forman –
I have been a yearly subscriber to Nerd’s for many years. The Nerd’s really take care of business, and often go beyond my expectations in the help they provide and suggestions they make.
Majors Engineering –
Its great to have this service
David Stefani –
I have been a client of the Nerds for 18 months or so. Their service has always been excellent. Prompt and helpful. Computers do not like me, perhaps Im too old for them. They have saved me hours of time and frustration and totally eliminated my stress when it comes to computer. Too bad Comcast cant take lesson. Well worth the investment. Had work done in their shop, same results.