Our Redding Story
Nerds On Call Computer Repair Redding began in February 2004, back when your computer was likely a desktop tower and monitor and dial-up was still considered a viable option for getting online.
Our physical location has changed over the years, from a downstairs room in Andrea and Ryan Eldridge’s house, to our store right next door to Target.
When we started out in Redding, we put a flyer in the Record Searchlight with Andrea’s cell phone number, figuring that we would help a few people with their computer issues and (hopefully!) pay our mortgage.
The reception of our Redding neighbors was immediate and amazing. Before we knew it, we were too busy for Andrea to handle the phones on her own.
Our first Nerd was Shawna Bell. She worked out of Andrea and Ryan’s house, watching the crazy squirrels out the window while helping customers. At the time, she and Andrea were the entire call center. Shawna recalls working in the office with Roxie and Col. Sparticus – not her assistants, but the Eldridges’ dogs.
It now takes a lot more people just to do that job!
Back in those days, Andrea lived on a diet of Hot Pockets, as she had no time to cook, and Ryan took calls and worked until midnight.
Luckily, it was just a couple months of working in these cramped conditions before Nerds On Call Computer Repair Redding relocated to its own office in the Shervan Square building. Thank goodness for the better air conditioning as the Redding summer was just getting started.
Our “new” office was an old radio station – on the second floor above a tattoo and piercing parlor, with Cheesecakes Unlimited downstairs. Andrea enjoyed the upgrade from Hot Pockets to cheesecakes.
After a few years of working in that location, Nerds moved to a much larger office on Oregon Street in Redding. That remained our corporate office, support and call center for many years.
While we got used to pausing conversations for the trains (that always seemed to pass by at our busiest times) and loved the downtown location, we eventually discovered that it wasn’t particularly convenient to those customers that wanted to drop off their computer.
As so we moved again to our location next to Target. Now you can drop in to Nerds On Call Computer Repair Redding and ask a question, drop off your computer, or just say hi to our corporate staff on your way to or from your weekly Target run.
We’ve got workbenches in the back that always have computers getting fixed, cozy couches in the front, and friendly Nerds ready and happy to answer your technology questions.
For info and tech tips, check out our ongoing weekly column in the Record Searchlight, written by Andrea and her sister (and fellow Nerd employee) Heather Neal. Or tune in to our segments on KQMS morning radio with Schopflin & Gibson – Andrea and Ryan stop in to talk tech once or twice a month.
Redding has also been the site of a few advertising experiments. Way back when we started in 2004, we aired television commercials on local stations. If you’ve been in the area for a while, you’ll probably remember them!
And let’s not forget the infamous summer of sign wavers…
We hope to stay in our home city for many more years to come. Redding has been good to us and we’re proud to be based here. Much thanks from the people here at Nerds On Call to the city of Redding!
Nerds On Call Computer Repair Redding also services the greater Redding area, including Anderson, Cottonwood, Palo Cedro, Red Bluff, Whiskeytown, Shasta Lake, Round Mountain, Oak Run, Millville, Lakehead, Igo, French Gulch, and Bella Vista.