Corporate Services

Much like an automobile, your computer will become slower and start to have problems if it is not 'tuned' regularly. Old temporary files and applications clutter up the hard drive, files get fragmented, and some applications can even spy on your surfing habits, and get in the way of your Internet access. A Nerds On Call PC Tune Up will enhance your computer's performance, and make sure you're fully protected from security threats and viruses. While we're at it, we'll provide recommendations for how to make the most of the hardware and software investments you've made.

The service includes:

• Running Diagnostics to check your system for hardware problems
• Update virus software and check for viruses
• Check that your PC is secure from unauthorized access
• Delete temporary and trash files
• Stop unnecessary programs from running at startup
• Uninstall unnecessary programs and components
• Check for and correct disk and directory errors
• Ensure you have enough disk space for your future usage
• De-fragment your hard drive for better performance
• Verify that your display settings are set correctly
• Overall System evaluation

Let us professionally tune-up your system for peak performance and security!

Note: The PC Tune-Up is service only and does not include any hardware or software

So many choices, so little time. Nerds On Call can help you determine the best type of PC to fit your needs and budget, and provide the best sources for acquiring it. Nerds On Call can even procure or build the system for you. When the system is ready, Nerds On Call can install and configure the PC, and connect it to your network and/or Internet access.

PCs are complex and when things go wrong they can become beasts, not to mention grind your company productivity to a halt.. Nerds On Call's experienced technicians are adept at quickly figuring out PC problems, and in many cases fixing them right on the spot. In cases where hardware has broken down, Nerds On Call can determine your best options for getting the system back up and running, and provide replacement parts. In the process of troubleshooting, we can help you decide if now is the best time to upgrade, to improve performance, storage capacity or functionality.

Hardware installations can be intimidating even for people who are computer-savvy. Whether you're adding a scanner, a new high-tech copier, a bigger disk drive, more RAM, or any number of other hardware upgrades (or replacements), Nerds On Call can help in a number of ways. We can provide the best recommendations for achieving your goals, the best brands and most cost-effective sources from which to obtain parts. Nerds On Call can also provide parts directly, and install them for you, while guaranteeing that things will work when it's all put back together. With Nerds On Call , you'll always get "plug and play" rather than "plug and pray"!

Unfortunately, just like with hardware, software installation can be perilous and is often tedious, such as when upgrading your computer operating system. Nerds On Call will make any software installation or upgrade painless for you by making sure things are set up right. Our technicians know where all the updated drivers are, and they know the things that software manufacturers don't tell you in the manuals, such as how different software packages and options effect each other, degrade performance, etc.

What do all these hackers do for a living? Contrary to popular suspicions, they don't work for the companies that provide anti-virus software. In fact, Nerds On Call is very happy to provide our customers with Norton virus detection and removal software from Symantec, and help make sure your system is secure from these common threats. In the event that a virus is successful in scrambling your system, Nerds On Call is there to help you recover, and prevent future attacks.

Are all of your client contact records sitting on a single hard drive with no backup? Your company's financial records? Don't let a few errant keystrokes cripple your business. Nerds On Call can help you figure out a convenient and effective way to protect your data by making redundant copies of it either on other computers or on offline media such as CD-ROM, DVD-ROM, or tape. In many cases automated processes can be created that require very little attention or maintenance.

Nerds On Call Data Backups services:

• Data Backup Solutions

  In today's world, it takes more than an occasional file copy to floppy disk to handle your backup needs. Floppy disks just don't cut it for backing up your data. Nerds On Call can assess your backup needs based on the types of files you create, and put together a solution that fits.

• Multi-PC Data Backups

  You can introduce a lot of additional data protection simply by copying data between multiple computers on the same network. This process can be automated, so that computers "synchronize" with each other periodically. Nerds On Call can set this up for you as part of a comprehensive scheme for protecting your systems against loss of valuable/irreplaceable data such as client records, company financial records, etc.

• Data Transfer

  Sometimes you need to move data from one computer to another. In the case of moving all your email data, web favorites, application data, client contacts, etc. it may not be clear (or easy) to recreate the same data on the destination computer. Nerds On Call can do this for you.

If the unthinkable occurs, there may be a way out. In the case of hard drive failure, for example, it is often possible to recover lost data using highly technical tools. Nerds On Call can quickly help you determine what your options are, and in many cases recover at least some of your data. Of course, if you contact us now, we can help you to set up a robust data backup scheme, and you most likely won't ever need this service!

Nerds On Call is adept at building PCs that have specific performance objectives. Whether you need a Server, Client PC or a Bare-Bones-Budget-Friendly PC, Nerds On Call can help you, either directly or by providing referrals to one of our custom PC providers.

The ability to run useful "apps" is a major reason you have a computer. There are many thousands of applications that run on PCs, and it can be challenging to find the right application for what you're trying to do with so many to choose from. Nerds On Call can often provide help in finding the right application for you, either from our direct experience with many applications, or we can help you research and evaluate a specialized application based on criteria that you provide. Of course, once you've made a selection we can install the program and make sure it's working properly.

Application Services:

• Microsoft Office
• Financial management software
• Contact managers
• Web site creation/management
• Digital photo apps
• Digital music apps
• Desktop publishing
• Communications software

If the Application you need isn't listed, please contact us and ask.

The Internet provides a powerful (and dizzying) array of opportunities. What level of access do you need, and what is the most effective and economical way to set up your office? Nerds On Call can help you make sure you get the value you're looking for from your Internet services, and that they are properly integrated into your network.

• Internet and Email Access - Selection, Installation, and Setup

  There are more options for and details involved in setting up your Internet accounts than you may want to deal with. But if you don't look at the fine print, you will probably end up paying way more than you should for less service. Answer? Let Nerds On Call help you find the service vendor and options that suit you and your business. If you like, Nerds On Call will handle the whole process, including installation and setup. Big Businesses have IT managers who set up their email and Internet services - why shouldn't you?

• Internet Connection Sharing

  If you have multiple PCs, you can network them together to provide everyone with fast Internet service from a single connection. Not only does this save a lot of money over setting all your employees up separately, but the convenience and flexibility is terrific! Nerds On Call can set you up painlessly to enjoy "always on" web and email access - you'll never go back once you experience it.

Many companies would like to have their own web site, for more reasons than we could recount here. Nerds On Call offers a variety of web hosting options. We work with a variety of Internet service providers (ISPs) and will recommend the best fit for your needs. We can build your website to be a complex E-Commerce site or a simple on-line brochure. If you just want a simple presence or have a significant project, contact Nerds On Call to find out how we can help you turn your vision into reality.

From digital photo posting to web communities to online auctions, the web offers an amazing set of highly useful services. Nerds On Call can turn you on to some of the best opportunities for using web services to your advantage - and many of them are free. We will also steer you clear of the worthless ones.

The phenomenal increase in Office networks can be attributed to:

1. Lower costs of network hardware and software
2. Improvement in network performance and reliability
3. The compelling benefits networks provide

If you have more than one PC and more than one user in an office, odds are you would benefit quite a bit from installing a network. And these days, installing a network is easier and more cost-effective than ever with the wide availability of wireless networking.

Nerds On Call networking services:

• Network Selection, Installation and Setup

  Now you can have the same types of advantages that only big businesses have had until recently- sharing of Internet connections, files, printers, and other resources. Nerds On Call's experienced technicians can help you navigate through the many choices involved, help you obtain and install the pieces, and configure it all so it works the way you need it to. Current PCs, printers, and other peripherals can usually be integrated, allowing you to leverage your previous hardware investments in new ways.

• Network Troubleshooting

  As wonderful as they are, networks can be as confounding as PCs when things go wrong. Fortunately, Nerds On Call's technicians are network experts who can help you keep your network resources up and running and properly "talking to each other." Troubleshooting is one of the most important things we do to help our customers.

• File, Printer, and Fax Sharing

  Files, printers, and fax machines should be shared, not duplicated. Networks tie all of these resources together, for convenience, value, and flexibility. Nerds On Call can help you get more bang for your buck by making any sharable resource available to any trusted computer (and user) to take advantage of shared data and devices.

Are you aware of all the different ways that private and potentially sensitive data (such as email, credit card numbers, customer contact data, etc.) can be seen by other people you don't know or trust? Nerds On Call can do a security assessment of your current network, PC applications, settings, and habits, and recommend ways to keep private data private, while still getting the benefits of networking and Internet access. As part of our standard services, we can set up a firewall to protect your network against outside intruders.

Nerds On Call Privacy/Security services:

• Privacy/Security assessment
• Firewall installation and configuration
• Operating system and application configuration/settings
• Establishing "best practices" for avoiding exposure of private data
• Remote security testing of your network's integrity